Stephen DeFalco holds town hall meetings when he visits the facilities operated by Creation Technologies. As Chair and CEO of the privately held company, he regularly provides employees with a 20-minute PowerPoint presentation while visiting any of their locations and then opens the floor to questions and answers in sessions lasting at least twice as long.
The exercise accomplishes two aims, according to Stephen.
“One, it lets the employees know I really care. And I want to answer every question. I’m more than willing to take the tough ones,” Stephen tells The CEO Magazine. “But it also puts the manager and team on notice that I’m listening. And so they better be.”
Such practices reinforce the people-oriented focus of Creation Technologies – both with its staff and customers – which operates as a strategic partner for companies around the world as a manufacturing services company.
About Creation Technologies
Creation Technologies (www.creationtech.com) provides total electronics product lifecycle solutions including turnkey design, rapid prototyping, manufacturing and fulfillment to its customers around the world. Since 1991, Creation has been focused on making it easy for OEMs to ‘say yes’ to their customers. The company of over 4,000 people operates 14 manufacturing locations, two design centers and a rapid prototyping center in the USA, Canada, Mexico and China. Its OEM customers are in the Aerospace & Defense, Medical, and Tech Industrial markets.