The Service Excellence Awards recognize companies across the electronics industry that receive the highest customer service ratings, as judged by their own customers, across the categories of Responsiveness, Value for Price, Dependability, Quality, and Technology. The company that is awarded the ‘Highest Overall Customer Rating’ received the highest scores of companies in its revenue category in all of the five individual service categories.
“Receiving the Highest Overall Customer Rating award is a huge honor for us,” said Creation Technologies President and CEO, Bhawnesh Mathur. “We’ve structured our business and designed our recruitment strategy so that we can deliver the mindshare and results‐driven solutions that our customers need, immediately as well as over the long term.
“This award validates that our customers are seeing the value that we’re always striving to deliver, and is a testament to the creativity and tenacity of all of our people. It’s the greatest reward we can ask for. And having the third‐party feedback is equally as valuable since it helps us keep pushing the envelope to develop even better solutions as we move forward.”
About Creation Technologies
Creation (www.creationtech.com) provides total product lifecycle solutions including turnkey design, rapid prototyping, manufacturing and fulfillment to its customers around the world. Since 1991, Creation has been focused on making it easy for OEMs to ‘say yes’ to their customers. The company of approximately 3,000 people operates nine manufacturing locations, two design centers and a rapid prototyping center in the USA, Canada, Mexico and China. Its OEM customers are in the Industrial & Instrumentation, Medical, Communications, Transportation, Aerospace, Defense & Security, and Energy & Environmental markets.